Gift Baskets Etc ship via UPS, FEDEX, USPS, OR DHL. Business days are Monday through Friday. Saturday, Sunday and Holidays are not business days. Our shipping charges are inclusive of processing, handling and shipping cost. If you need assistance in selecting shipping options, please contact us at gbsales@giftsbasketsetc.com and a customer service representative will gladly assist you with your order.

 

We take great care in appropriately packaging and shipping your order so that it arrives fresh. There will be NO REFUNDS for delivered late or not ordered with the correct shipping method, incorrect, incomplete shipping address. Please note Ground shipping is never guaranteed to arrive on a specific day.

 

The time of day your order is placed, the method of delivery you choose, location of the recipient, weather conditions, holidays, occasional delays by carriers, and other factors, such as an incorrect addressees can all impact the delivery and arrival date of your gift. We will always do everything possible to expedite your gift order, however we cannot guarantee specific dates or times of arrival. We try to process orders as quickly as possible usually within 24  to 72 hours after receipt of the order. We may need some additional time to process orders due to high volume or temporarily out of stock items. You will be notified via email if an item is no longer available or any delays.

Personalized Gifts - Additional time for processing is needed for personalization approximately 3- 5 days. When placing a large order additional processing time may be needed. Please call us at: 941-423-3052

 

Standard Ground Shipping - Estimate* 3-10 business days or less

2 Business Day - Estimate* 2 full business days

3 Business Day - Estimate* 3 full business day

Next Business Day - Estimate* 1 full business day

Estimated arrival times - DO NOT include the day the order is placed as one day,  additionally, the day the order is shipped is never counted as one day.

Deliveries to hospitals are not recommended. These shipments go to a general receiving department being routed to the patients room. Sorry, no refunds will be given if the patient checks out or cannot be located. Packages are normally sent to a general receiving department before being routed internally to the patient's and/or guest's room. Please be advised for hospital deliveries the patient's room number and ward/unit are required on the delivery address by the hospital, without this information the hospital can refuse delivery. Because your gift will not be delivered directly to the recipient, we regret we cannot guarantee this type of delivery and will be unable to issue a refund if the patient and/or hotel guest checks out or is unable to be located within the facility. Please be advised there will be additional charges added to have the package re-routed if the patient/guest has checked out or has been released. We will charge your credit card for rerouting. For perishable items shipped but refused upon delivery at either a hospital or hotel and returned back to us, a refund will NOT be issued.

 

Ordering - Large Offices or Buildings: Please let your recipient know to expect a package. Gift Baskets Etc is NOT responsible if the business is closed and the carrier is unable to deliver the package or for lost or stolen packages after delivery. For business addresses, please include as much information as possible including company name, telephone number, suite number, recipient's name and department, if applicable. Many companies have one central location for deliveries and that department is responsible for getting the package to your recipient once it is delivered.

 

If the gift with an incorrect address has already been picked up by the Parcel Delivery Company. We will need to contact them to reroute the package to the correct address. A rerouting fee of $25.00 will be charged to your credit card for this error. Please note that UPS has now started charging an additional $10 fee, if new address requires UPS to transport the package to a different state.

If UPS, FEDEX, USPS, DHL request a corrected or more complete address after we ship your order. There is a $25.00 fee per order. 

 

IF UPS, FEDEX, DHL, OR USPS return your order to us as undeliverable or refused, you then have the option of reshipping the same order to a new address and paying a new shipping charge, or receiving a credit for 50% of the total amount of your order.(There is a 50% restocking fee.) Shipping charges usually consist of shipping to the recipient, shipping back to Gift Baskets Etc. (Excludes food items and perishables).

 

Holiday Shipping Policy:

We recommend you order early so that your gift arrives in time for Christmas or other Holidays and to avoid any disappointments. Delays in delivery may occur during the Holiday season and last minute ordering. Please allow extra time during Holiday seasons. Expedited delivery is available during checkout. Please be aware that during the second and third week of December, it is not uncommon for the carriers to suspend time-in-transit guarantees.

 

Please note that we are closed on the following days. All orders received on these days will be processed on the next business day.

 

Applies to One gift Basket or one gift order being shipped to one address via standard Ground shipping within USA. (Excludes Alaska and Hawaii). Orders With Multiple Baskets Going To One Address Will Be Charged Additional Shipping Costs, Custom Gift Basket & Gifts Are Not Included In This Promo.

Chocolate Summer Shipping Policy:

From May - October : During summer months we do not recommend shipping of high contents of chocolate gifts. Please note these gifts will be shipped at your own risk via Next Day Only. We regret are unable to guarantee chocolates will not melt, due to carriers at times may need to leave gifts outside when there is no one at home at time of delivery, between May and October regardless of the destination. Please choose correct shipping option  If the correct shipping method is not chosen when ordering we will automatically charge your credit card for the shipping method. These charges are not reversible nor are they refundable.When shipping chocolate during summer months May - October  we reserve the right to substitute high chocolate content.

 

Gift Baskets Etc is not responsible for heat damage of chocolate products during summer months. Temperatures vary across the country we may elect not to ship any package over a weekend to guarantee its arrival in premium condition. We sincerely apologize for any inconvenience this may cause you. We recommend shipping to an address where someone will be able to receive the package when it is delivered. We suggest shipping to a work place or arranging for someone to be home on the date you expect your delivery. Chocolate left outside your home all day may be damaged by weather that is too hot, cold, rainy or humid. If the recipient is not at home to receive package, our carrier will leave the package without a signature required. We are NOT responsible for packages left without a signature. Please ensure that recipient is home to receive the package OR have it shipped to a place of business where someone may sign for it. Commercial deliveries and wine gifts requires a signature. We can not guarantee delivery will be made if the shipping company is unable to deliver a package due to incomplete or incorrect address information.

 

We do not accept responsibility for shipments which are delayed due to causes beyond our control, including, but not limited to, the unavailability or refusal of a person to accept delivery of the shipment in a timely manner; incorrect, invalid or incomplete addresses; acts of God; disruption in air or ground transportation networks, such as weather phenomena and natural disasters. Service guarantees are suspended by the carriers during peak holidays.

 

If your order arrives late due to a Shipping Company, carriers delay, you will be credited for shipping charges once the cause of the delay is determined. Delays due to acts of God, extreme weather and natural disasters are NOT subject to a shipping refund. Orders sent to a wrong or incomplete address are NOT guaranteed and may be assessed an additional fee. We reserve the right to bill you for incomplete/incorrect addresses that result in this additional fee. Refunds or replacements will only be given if your order arrives damaged. Food items and perishables cannot be returned.

 

Substitutions:

Because of the popularity of our gifts at times we may need to substitute items, as we make changes to our inventory based upon discovery on new and unique items, product availability and seasonal difference. During summer months May - October, chocolate in regular gifts may be substituted with hard candy items. Therefore, Substitution may be made, but quality will never be compromised. Gift Baskets Etc reserves the right to substitute products.

 

We take fraudulent chargebacks very seriously. Charges will apply for any chargeback fees and bank fees on behalf of our company should you decide to reverse or challenge any charges made to your credit card if the chargeback outcome is made in our favor. Standard chargeback fee is usually $40. Bank fees may vary.

 

Wine Shipping:

Due to Local ordinances, gift baskets containing wine may only be shipped to the following states: AK, CA, DC, FL, HI, ID, IL, IA, LA, MN, MO, NE, NV, NM, ND, OH, OR, TX, WA, WV, WY. Adult signatures are required on all wine shipments. Wine Restriction is very complex and updates of States may often occur. WINE GIFT BASKETS MAY NOW BE DELIVERED TO FLORIDA.

Gourmet Apples Shipping - Summer Months:  From  May - October  next day  Shipping ONLY due to perishable  Please choose correct shipping method.  If the correct shipping method is not chosen when ordering we will automatically charge your credit card for the shipping method. These charges are not reversible nor are they refundable.

We ship flowers to any physical address within the continental U.S.We cannot deliver to P.O. Boxes, APO and FPO addresses. Flowers may be delivered  to Alaska and Hawaii for an added charge. No Saturday deliveries to Hawaii presently. Saturday deliveries to Alaska.

 

To ensure freshness all flowers bouquets are shipped Standard Delivery order to be received the next day, orders must be placed before 3 PM Eastern (Monday-Friday).

 

Fruits & Fruit Baskets Shipping: Ground shipping is not available on fresh fruit baskets due to perishable. Only 2 Day and Next Day is available. During Summer months from May - October Next Day Shipping is Recommended. Please choose correct shipping method. We can only guarantee proper delivery and product freshness when these guidelines are followed.   If the correct shipping method is not chosen when ordering we may automatically charge your credit card for the shipping method to assure that your gift arrives fresh. These charges are not reversible nor are they refundable.

 

Fruit does not ship on Fridays. *Fruit Selection may vary by seasons*. Fruit Baskets that contain wine or champagne requires an adult signature.