| Gift Baskets Etc ship via UPS, FEDEX, USPS, OR DHL on business days. Business days are Monday through Friday. Saturday, Sunday and Holidays are not business days. Our shipping charges are inclusive of processing, handling and shipping cost. If you need assistance in selecting shipping options, please contact us at gbsales@giftsbasketsetc.com and a customer service representative will gladly assist you with your order. We take great care in appropriately packaging and shipping your order so that it arrives fresh. If you order a gift ground service, we will ship it ground service. There will be NO REFUNDS for delivered late or not ordered with the correct shipping method. Please note Ground shipping is never guaranteed to arrive on a specific day.
Estimated Delivery:
Ground Shipping - Estimate* 3-10 business days or less
2 Business Day - Estimate* 2 full business days
3 Business Day - Estimate* 3 full business day
Next Business Day - Estimate* 1 full business day
Estimated arrival times - DO NOT include the day the order is placed or shipped.
Shipping to Hospital & Hotels:
Deliveries to hospitals are not recommended. These shipments go to a general receiving department being routed to the patients room. Sorry, no refunds will be given if the patient checks out or cannot be located. Packages are normally sent to a general receiving department before being routed internally to the patient's and/or guest's room. Please be advised for hospital deliveries the patient's room number and ward/unit are required on the delivery address by the hospital, without this information the hospital can refuse delivery. Because your gift will not be delivered directly to the recipient, we regret we cannot guarantee this type of delivery and will be unable to issue a refund if the patient and/or hotel guest checks out or is unable to be located within the facility. Please be advised there will be additional charges added to have the package re-routed if the patient/guest has checked out or has been released. For perishable items shipped but refused upon delivery at either a hospital or hotel and returned back to us, a refund will NOT be issued.
Changes In Shipping Information:
If an error is made in the shipping address after the order has been placed. or shipping address needs to be changed. Please notify us immediately. If the order has not been shipped, we will gladly make the necessary changes.
If the gift has already been picked up by the Parcel Delivery Company. We will need to contact them to reroute the package to the correct address. A rerouting fee of $25.00 will be charged to your credit card for this error. If UPS, FEDEX, USPS, DHL request a corrected or more complete address after we ship your order. There is a $25.00 fee per order. Please avoid this fee by providing an accurate and complete address when you place your order. IF UPS, FEDEX, DHL, OR USPS return your order to us as undeliverable, you then have the option of reshipping the same order to a new address and paying a new shipping charge, or receiving a credit for 50% of the total amount of your order. (There is a 50% restocking fee.) The shipping charge is nonrefundable.
Holiday Shipping Policy:
We recommend you order early so that your gift arrives in time for Christmas or other Holidays and to avoid any disappointments. Delays in delivery may occur during the Holiday season and last minuter ordering. Please allow extra time during Holiday seasons. Expedited delivery is available during checkout. Please be aware that during the second and third week of December, it is not uncommon for the carriers to suspend time-in-transit guarantees.
Free Shipping Details & Exclusions:
Applies to One gift Basket or one gift order being shipped to one address via standard Ground shipping within USA. Orders With Multiple Baskets Going To One Address Will Be Charged Additional Shipping Costs. Flowers, Express, Custom Gift Basket & Gifts Are Not Included In This Promo.
Chocolate Summer Shipping Policy:
From May 15th - October 15th: During summer months we do not recommend shipping of high contents of chocolate gifts. Please note these gifts will be shipped at your own risk via Next Day only. We regret are unable to guarantee chocolates will not melt, due to carriers at times may need to leave gifts outside when there is no one at home at time of delivery. between May and October regardless of the destination. We do not charge anything additional for Ice Packs. Please choose correct shipping option. ORDERS ARE SHIPPED VIA THE SHIPPING OPTION INDICATED IN YOUR ORDER. We do NOT guarantee Ground Shipments of Chocolate Products between May and October regardless of destination' EXTREMELY HOT STATES: Gift Baskets Etc is not responsible for heat damage if you choose an inappropriate shipping method of a chocolate product and it ships via the method you selected. temperatures vary across the country we may elect not to ship any package over a weekend to guarantee its arrival in premium condition. We sincerely apologize for any inconvenience this may cause you. We recommend shipping to an address where someone will be able to receive the package when it is delivered. We suggest shipping to a work place or arranging for someone to be home on the date you expect your delivery. Chocolate left outside your home all day may be damaged by weather that is too hot, cold, rainy or humid. If the recipient is not at home to receive package, our carrier will leave the package without a signature required. We are NOT responsible for packages left without a signature. Please ensure that recipient is home to receive the package OR have it shipped to a place of business where someone may sign for it. Commercial deliveries require an adult signature. We can not guarantee delivery will be made if the shipping company is unable to deliver a package due to incomplete/incorrect address information. If your order arrives late due to a Shipping Company, carriers delay, you will be credited for shipping charges once the cause of the delay is determined. Delays due to acts of God, extreme weather and natural disasters are NOT subject to a shipping refund. Orders sent to a wrong or incomplete address are NOT guaranteed and may be assessed an additional fee. We reserve the right to bill you for incomplete/incorrect addresses that result in this additional fee. Refunds or replacements will only be given if your order arrives damaged. Food items and perishables cannot be returned.
Wine Shipping:
Due to Local ordinances, gift baskets containing wine may only be shipped to the following states: AK, CA, DC, FL, HI, ID, IL, IA, LA, MN, MO, NE, NV, NM, ND, OH, OR, TX, WA, WV, WY. Adult signatures are required on all wine shipments. Wine Restriction is very complex and updates of States may occur. WINE GIFT BASKETS MAY NOW BE DELIVERED TO FLORIDA.
Flowers:
Fresh flowers are shipped directly from the growers. Standard Next Day Delivery is only available within the continental United States. Delivery Days - Tuesday - Friday. Saturday Overnight delivery is available, $19.99.
Cheesecakes: Ships via Next Day.
Fruits & Fruit Baskets Shipping:
Ground shipping is not available on fresh fruit baskets due to perishable. Only 2 Day and Next Day are available. During Summer months Next Day Shipping is
recommended. Fruit does not ship on Fridays. *Fruit Selection may vary by seasons*. Fruit Baskets that contain wine or champagne requires an adult signature. |
